The Corporate Centre
The operations team in the QRC Corporate Centre is made up of Accounts, IT, the Librarian, Sales and Marketing, Student Relations and a Careers Manager. Among these staff are:
Charlie Phillips has been living in Queenstown for 17 years. Charlie has been Chief Executive of QRC since October 2008, and has managed the transition of a developing institution into a sustainable one.
Prior to this Charlie worked in Tourism for 12 years, within the rental car sector, where he was General Manager of New Zealand for Europcar. During this period he was influential in growing the foundation company from 30 cars to1000 cars, 3 to 17 branches and 10 to 120 staff.
Charlie has a BA (Hons) in Environmental Science from the University of Tasmania.
Student Relations / Operations Manager
BCom, TESOL, TEFL
Rachel is responsible for student accommodation and welfare, providing full support to students to help them achieve their academic and personal goals. Rachel has over 14 years experience in the English language industry in both New Zealand and Europe, and eight years experience running her own English language school in Queenstown.
Careers & HR Manager
Rachel places QRC diploma students and international interns into suitable work placements within the tourism and hospitality industry. Rachel is the liaison point between employers, interns and their home education providers.
International Recruitment Manager
BA Japanese, CELTA
Rachel holds a BA in Japanese from AUT University and is a qualified ESOL teacher. Rachel is responsible for International Recruitment at QRC and has over 13 years experience in the International Education Industry, having spent six years marketing GEOS New Zealand Language Centres.
Prior to joining QRC Rachel was the International Manager at Avondale College, Auckland and brings extensive knowledge about international markets with her.
International Recruitment Co-ordinator
BCom Tourism Marketing, Adv Dip Hotel Management IHTTI, Switzerland
Duncan holds a Diploma in Hotel Management from IHTTI, Switzerland and a B. Com Tourism (Marketing) from Lincoln University, NZ. In addition to his previous experience in the hotel and services industries, Duncan brings over 15 years international experience in marketing education. Prior to joining QRC he worked in international and domestic marketing and recruitment with Pacific International Hotel Management School (PIHMS) New Zealand, Blue Mountains Hotel School (BMHS), Australia and International College of Management Sydney (ICMS), Australia.
National Recruitment & Alumni Manager
Diploma of Outdoor Leadership and Management, Certificate in Sports Management and Coaching
Laura holds a Diploma in Outdoor Leadership and Management from the Institute of Sport and Adventure. Prior to joining QRC she lived in Canada for two years and her experience in Adventure Tourism and Retail Management gives her great industry knowledge. A passion for the outdoors means Laura is never short of a reason to promote Queenstown as the best adventure playground in the world, and she encourages others with similar passions to take advantage of Queenstown’s amazing resources.
Better Business Learning and Development Manager
BPHED (Otago), Vice President NZ Snowsport Instructors Alliance, and MInstD
Fiona is the content, instructional design and delivery expert in Better Business and leads and coaches a team of highly skilled professional facilitators.
Fiona has an extensive background in the design of training and professional development for businesses across New Zealand. Her experience crosses a wide range of business sectors; she is currently involved in governance roles in tourism and sport, and is a member o the NZ Institute of Directors.
Clodagh is the Business Development Manager for QRC. She hails from Ireland and has an extensive background in the advertising and marketing sectors, working with multi-national and global brands including Unilever Best Foods, MasterCard, Coca-Cola and the Irish Tourist Board.
Prior to moving to New Zealand she was a Board Director with McCann-Erickson Advertising Dublin. She has had her own marketing company here in Queenstown and understands the cutting edge of sales having also worked in Real Estate.