Book your place on our next Take 5 Series
The classic Take 5 is a series of 5 morning modules specifically aimed at growing managerial and leadership capability within your business. Proudly delivered by QRC, the course will create opportunities for independent thinking and application of leadership knowledge to achieve greater business outcomes.
May 3rd - May 31st 2016
In 2016 due popular demand we are continuing the Take 5 management capability workshops Our 5 week Take 5 programme is specifically designed for those who work in the Southern Lakes and can commit to a 5 week series, one morning a week 7.15am - 10.30am including breakfast.
- Business Communication
- Living your Leadership
- Measure what Matters - business metrics.
- Brand, Marketing and Sales
- Leading with Cultural Intelligence
Module 1: Business Communication
Participants will be challenged to consider how they make effective business communication choices, use best practice protocols and technology for reporting and presentations. Communication protocols will be addressed including a ‘Take 5’ approach to communication in the business of who, what, when, how and why. Participants will develop a deeper understanding of business communication tools and processes including face to face, formal organisation reports, email, text, facebook, twitter, youtube, linkedin, instant messaging.
The key to developing effective communication between generations is recognising the preference of others.
Participants will explore contemporary multimedia tools and software for reporting, communicating, business presentations, tips and tricks to engage the ‘receiver’, and identify technology platforms that will best suit their business communication needs. A business will never out-perform the people in it. Leaders require critical skills to create a great culture, to lead, and to grow high performing teams. Learn more »
Module 2: Leadership Communication and Culture
You will consider how effective the communication of vision and values are key to a strong organisational culture.
Motivation and Leading for Performance
You will explore motivation models and how it applies to understanding the people you lead. Understanding trigger points and motivators for different work styles will aim at assisting you in developing highly productive teams.
Leadership simulation examples will be used to challenge participants to identify a choice of leadership style for managing different situations and personal motivators.
Managing Challenging Behavior
All leaders will experience conflict or challenging people – it’s how we deal with it in leadership that matters. Participants will be introduced to a toolbox for leading with generational intelligence.
Managing Mistakes and Growing Productivity
Examine the importance of maintaining a leadership checklist in the three key performance coaching areas of training, resources and work discipline.
Module 3: Measure what Matters
Participants will be challenged through a simulated business model to further understand the process of making sound business decisions. You will examine the importance of good information through relevant KPI’s and dashboards. Using this information you will identify different trigger points in your business and provide a framework for daily decision making. You will explore interpretation of financial tools and what this information is telling you.
Participants will examine how responsible business decisions are made through managing what is measured. You will develop an appreciation of relevant financial tools and language, and how to construct business reports including non-financial measurements. Understand what your sales data and KPI’s are telling you – avoid using inaccurate or poor information, in the management and leadership of your team.
Module 4: Brand, Marketing and Sales
Facilitators guide participants on a journey through brand marketing and sales focus within a business and the key importance of each role and function. The conceptual differences between Sales & Marketing will be explored during this module. The key driver of BRAND will access knowledge from prior modules and will address positioning, market, reach and ultimately business performance. The ultimate goal - growing sales and keeping your brand strong.
Discover the importance of the company culture in brand and positioning and the protection of Brand Values. Understand what motivates your customers and staff to align with your brand.
Implementing simple marketing plans, understanding motivators and adding value for customers.
Identifying sales distribution channels, targeting segments & channels and using contemporary technology to expand distribution channels.
CREATE your BRAND, PROTECT your BRAND, MAINTAIN your BRAND and GROW your SALES
Module 5: Leading with Cultural Intelligence
Leading a business team across demographic and geographic boundaries. appreciating cultural diversity, customs, values and beliefs is a daily leadership challenge. Participants will examine cultural intelligence processes throughout their business services, products and staff in order to create a compelling point of difference in the marketplace. Participants will measure their own culture against others across a range of behaviors, and explore how to use this information to more effectively lead and manage multi-cultural work teams.
Develop a deeper understanding of New Zealand’s growing visitor markets from India, China, Malaysia, Korea and Japan as well as the ever important market intelligence about Australia, UK, USA and Europe. You will examine cultural intelligence around these markets, understand customs, value systems and appreciate challenging behaviours in relation to developing a platform from which to deliver exceptional service and a "perfect day" for these market segments.
QRC House, Queenstown
$899 + GST. Course costs include all materials, facilitation, breakfasts and graduation event.
This course is registered with the NZTE Accelerate Success programme, so qualifying businesses may receive a subsidy of up to 50% of course costs.
Take 5 for Business (formerly Tradies Take 5)
The Take 5 programme has been adapted for anyone managing their own business within any industry. Called Take 5 for Business (formerly called Tradies Take 5), the structure is similar with change-outs to the modules. Small Business Take 5 incorporates modules that focus on Computing & Technology and Contracts & Legislation. Available in 2016