Course: English for Tourism
English for work or study in the tourism and hospitality industry
English for Tourism is an English language course for people who work, or plan to work, in the travel tourism and hospitality industries. Many students follow English for Tourism with the Spirit of Queenstown Orientation and Internship. It also provides excellent hospitality English language preparation for the Diploma of Hospitality Management or the Diploma of Adventure Tourism Management courses.
The English for Tourism course increases confidence in giving quality customer service in all aspects of communication in English, including:
- Hospitality English focus
Conversational fluency in interacting with customers
Telephone interaction and enquiries
Dealing with complaints, taking orders, reception duties
Describing, comparing and promoting facilities, attractions and events
Job-hunting requirements (CVs, cover letters, interview skills)
"Now I am more confident in speaking with customers. The classmates are friendly and the teachers are professional and always care about the students. Thank you - lots of fun and a good experience," Lan Choy (Malaysia)
"Now I can use a new vocabulary and be more professional," Fernando Saavedra (Chile), working in Food and Beverage at Mercure Resort Queenstown.
|Start Dates:||15th Feb 2009, Mondays and Thursdays onwards|
|Course Length:||1-12 weeks|
|Hours:||25 hours per week|
|Class Size:||6-12 participants|
Minimum 18 years of age
1-4 weeks = $380 per week
How to Apply
For further information on any of our courses and programmes, please contact us.