Hospitality Management

Course Outline

A Diploma in Hospitality Management equips graduates with the skills needed to work in the world's leading businesses such as: boutique hotels, resorts, luxury day spas, restaurants and the travel industry - they all need world class management.

The Programme is a blend of practical training with business theory giving graduates a competitive advantage to match their career ambitions. The internationally recognised and respected Diploma founded on Swiss standards of service excellence, provides students with the necessary experience to advance their careers. The tourism focused culture of Queenstown enables students to develop their business networks and a career in Hospitality Management.

Diploma of Hospitality Management

Level: 5
Length: 21 months
Intakes: January, April, July, October 

QRC delivers a Level 5 Diploma of Hospitality Management which blends theory, practical and professionalism. This enables the QRC Graduate to have the required skill set and management capability to provide immediate value to an employer.

The fully paid internship is a key component of the programme as it provides students a "real life" application to the first year of theory. The internship is vital for creating opportunities within the industry but more importantly it provides the student with a unique learning and mentoring experience which ultimately increases their value.

QRC enables Graduates to enter the industry as professional practitioners who progress to management level positions at an accelerated rate.

Career Opportunities

QRC trains multi-skilled, qualified and ambitious industry professionals. Graduates perform to international standards, ready to enter the workforce in leadership roles such as: front office, food and beverage, rooms division, accounts and finance, sales and marketing and human resources. QRC Graduates are regarded within the hospitality industry as the employee of first choice.

The skills, confidence and industry connections I have gained during my time at QRC have been invaluable. I am leaving with numerous career opportunities, life-long friends and an excitement for my future in the hospitality industry."

Daniella Jones (Hospitality Management Diploma)

Course Outline

Paper Title

Level

Year One – Term One

Business Communications

5

Facilities Management

5

Food Service Studies

4

Food Service Operations

4

Beverage and Bar Management

4

Computer Software Applications

5

Elective: Introduction to Event Management OR

4

Elective: Introduction to the Resort Industry OR

4

Elective: Advanced Wine Studies

4

Year One – Term Two

Accounting Fundamentals

4

Intercultural Management

5

Food Production Studies

4

Food Production Operations

4

Rooms Division Operations

3

Elective: International Convention and Event Planning OR

4

Elective: Introduction to Resort Management OR

4

Elective: Promotion & Marketing of Wine

4

Industry Placement – minimum 1000 hours

Industry Internship

4

Industry Internship

4

Year Two – Term Five

Academic Writing & Research Skills

5

Principles of Marketing

5

Rooms Division Management

5

Operational Management & Cost Control

5

Business Organisation Principles

5

Elective: Audio visual Management & Event Production OR

5

Elective: Resort and Day Spa Operations OR

5

Elective: International Wine & Cuisine

5

Year Two – Term Six

Managerial Accounting

5

Macro Economics

5

Business & Hospitality Law

5

Organisational Behaviour & Human Resources

5

Hotel Management Simulations

5

Elective: Event Management Project OR

5

Elective: Resort Marketing & Recreation Planning OR

5

Elective: Planning & Structuring Cellar Door Management

5

Programme at a glance

21 Months – Diploma of Hospitality Management
Graduates are awarded the QRC Diploma
of Hospitality Management

Term 1 & Term 2

Theory & Practical Training

Term 3 & Term 4

Paid Industry Training (1000 hrs min)

Term 5 & Term 6

Management Principles & Practice

Pathways to Further Study

Otago University, New Zealand
Bachelor of Commerce – 2 years further study

International College of Management, Sydney (ICMS), Australia
Bachelor of Business Management – 6 months further study
Bachelor of Hospitality Management – 1 year further study

César Ritz Colleges, Switzerland
Bachelor of International Business in Hotel & Tourism Management – 1 year further study + 6 month internship

Course Structure 

The Diploma Programme consists of 2 terms (11 weeks each) on Campus, followed by a 9 month Internship, culminating with a final 2 terms on Campus.

During the first 2 terms you will undertake practical skill-based training combined with the relevant theory. There will be approximately 32 hours on Campus per week.

During your internship you will be placed in recognised paid employment with a hotel, resort or hospitality based business for a minimum of 1000 hours industry training.

In year 2 the focus is on management strategies and practices. 

Electives

As part of the programme students get to select from three different electives. The electives focus on specialised areas of the industry which provide a practical insight. Students will study their chosen elective for the duration of the course.

  • International Resort and Day Spa Management
  • Event Management
  • Wine Studies

Elective are subject to minimum numbers.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) will be granted where your prior study or work experience is considered to be equivalent to all the learning outcomes for a particular QRC paper.