Industry: It's true what they say

"QRC interns have added value to our business with their fresh, modern and enthusiastic approach and application of their tourism specific knowledge within our business. 

Shotover Jet has been able to add value to the interns' education by enabling them to gain experience in a leading tourism company - giving them a real experience in the industry -which will build on what they have learnt in an educational environment".

"It has been a pleasure having Kayla around and will sorely missed when she goes. In my 12 odd years in the game it's nice to see someone who truely delivers genuine customer service.

I will keep you posted if we need someone in future."

"Dear Alan

Thank you for your letter dated 29 June 2009 seeking my professional guidance regarding training best suited to start a successful career in the hospitality industry. In your letter you wanted to know my professional opinion of Queenstown Resort College and the International College of Hotel Management, Sydney.

Mirvac Hotels & Resorts New Zealand has had a mutually beneficial relationship with Queenstown Resort College for a number of years. From my experience with Queenstown Resort College I can recommend it as a training institute with exceptionally high standards, it is a quality product and is certainly well regarded in the industry. We have offered Industry Placements to several Queenstown Resort College students as part of the curriculum and we have always found the students to be of a very high calibre who have the appropriate level of training and understanding to undertake the Industry Placement successfully.
I also believe that the staff, teachers and management at Queenstown Resort College are of a very high standard with the majority of them having worked in the industry themselves for a number of years both nationally and internationally and bring with them a wealth of knowledge and experience.

I have also had exposure to The International College of Hotel Management in Sydney and also believe this college provides a very high level of training with a quality product. The two colleges complement each other and are aligned in their values and teaching methods.

I hope this has assisted you with some of the answers to your questions. Should you wish to discuss this further I am happy for you to give me a call. In addition I am sure that my contact at Queenstown Resort College Rachel Exell (Careers Manager) would be more than happy to assist you with any queries you may have related to Queenstown Resort College.

I would like to wish you the very best of luck and hope that you do take the plunge and start your career in this wonderful industry as soon as possible."

Meredith Taylor
Regional Human Resources Manager - Mirvac Hotels & Resorts NZ Mirvac Hotels & Resorts

Hi Charlie

A group of your hospitality students came and worked with us on an Air NZ function, last Thursday night. They were well groomed, articulate, helpful and a great advertisement for the College. Paul Tudgay spent time ensuring that each of them knew exactly what was expected, giving them valuable information on how to serve and impressed upon them the high standards that we work to at The Rees.

Rob Fyfe, CEO of Air NZ commented on their professionalism and noted that training was amongst the most important ingredients that any business can invest in.

Please let me know if I can ever be of any assistance to you or to the college and please once again pass on my sincere thanks to Paul and his students.

"Many guides who come for the summer end up burning out with the workload and the obligatory social events of the season, but Lucy manages to keep her energy and enthusiasm up so much that in literally infects the clients she is taking underground. 

In all, a happy, energetic guide who doesn't mind what we throw at her.  She has been talking about returning next summer (hopefully with a passenger endorsement for driving the vans) and I really hope she does".

Logan Doull, head of Guiding and Operations, Waitomo Caves re. Adventure Tourism Management intern, Lucy Hayes

"We would never hesitate to take on any interns from QRC, we have found them all to have an outstanding energy, they are vibrant, enthusiastic, self motivated, reliable and have great initiative."

"Based on the outstanding performance of the students placed with us over the last two years, Hilton has chosen QRC as its preferred choice for placements in both Front Office and Food and Beverage.

The level of candidate is exceptional and we envisage a long and successful partnership with QRC in order to ensure we have a regular intake of well trained and professional students each year".

Angela Besant, Director of Human Resources, Hilton Hotel Auckland

"QRC students bring a 5 star mindset to our hotel. Being truly committed to the hospitality industry, they strive for excellence in whatever they are doing - all the time!  5 stars is not about an award or designation or even adhering to certain standards - it's about a mentality....a way of working - and these students have it!"

Gavin Traill, Human Resources Manager, Crowne Plaza Queenstown

"I make special mention of the outstanding contribution of the students from Queenstown Resort College. They have been exemplary in their service, manner and professional meeting and greeting. They all deserve special praise and acknowledgement."

If you can pass on my thanks to all the students at the college for a fantastic job they did at TRENZ. Having been to a few already, they were much more proactive and helpful than the help offered at previous TRENZs. Everyone was so well presented too and I hope they got as much out of TRENZ as we all did.

Thanks particularly for helping with a Chinese speaking student and I know if Qtn has TRENZ again next year, which I am hoping we are, I will certainly be more proactive in getting more students to help out and get my schedule to you earlier, I think this year with annual leave just before TRENZ, I was a bit behind in that side of things

a wee note to say how impressed we were with your students at TRENZ last week. They looked very smart and were helpful, engaging an seemed to be enjoying themselves. They were a credit to themselves and the College. All the Best 

On behalf of the Southern lakes Marketing Alliance I am writing to thank you for your outstanding support for TRENZ 2011.

The QRC students were a talking point amoungst delegates to the event. Their professional presentation and approach were a welcome reinforcement for our branding and a great advertisement for the college

Just wanted to email through my huge thanks for all the volunteers from QRC Team during Tast Queenstown..

All their time and effort was outstanding and top notch. They mainly worked/liaised with my assistant Paul, quote – ‘the QRC Team of Volunteers given the fantastic efforts contributed to make the weekend top notch for all involved. We really could not have turned out such a great weekend without them’.

Most were early to start by 15 mins, all were immaculately presented.  There willingness to help was un-questioned, they worked hard were proactive and really made a huge positive impact.

It was noted that several went the extra mile and it was an absolute pleasure in working with the entire group form QRC.

Craig Gallagher - Summit Events